SHIPPING POLICY

  • Shipping

    Delivery in 5 - 7 business days after placing your order.
    Packages shipped by EMS (Japan Post).
    Please use the following link to track your package; https://www.post.japanpost.jp/index_en.html
    *Please note that customs procedures vary depending on destination country / area.
    *It is not possible to specify the date and time.

  • Estimated delivery

    https://www.post.japanpost.jp/int/deli_days/ems/kanto_en.html

  • Shipping Fee

    Included

    For more information on customs and duties charges, please contact your local customs office.
    Exchange rates change daily, and this wecsite is not responsible for any loss incurred as a result of currency fluctuation.
    Please note that your credit card processor may charge you a conversion rate fee.
    If you need a conversion to your local currency, please refer to YAHOO! FINANCE or a similar website.
    https://finance.yahoo.com/currencies?.tsrc=fin-srch

  • Holiday Schedule

    We do not ship packages on the following holidays:

    • ・New Year’s Holiday
    • ・National Foundation Day
    • ・Vernal Equinox Day
    • ・Coronation Day of the new Emperor
    • ・Children's Day
    • ・Marine Day
    • ・Buddhist Bon Holiday
    • ・Autumnal Equinox Day
    • ・Japan Culture Day
    • ・Labor Thanksgiving Day
  • Import Tax

    The import tax is not included in the price that you have paid for the item(s) because it varies according to each country.
    Please pay the import tax to the delivery supplier if necessary.

  • About Products

    Please purchase only if you’re aware that the purchased item(s) may differ from the reference images online because each item is hand-made.